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How to contact us
If you have a specific question, we recommend checking our information or Frequently Asked Questions section (FAQ).
Sales department
sales@proactive-health.co.uk
If you want to modify something on an order you have already placed with us. We process orders quickly... so there's a chance that we'll be unable to make the change you'd like. You can also use this address to check the status of an order.
Customer service
info@proactive-health.co.uk
If you have a question or problem with an order you've received, or your parcel hasn't arrived yet, drop us a line here. We'll try to rectify the situation as quickly as possible.
Information
sales@proactive-health.co.uk
If you need assistance finding an item in our catalogue, or have other questions regarding site content or shop policies, many of your questions can be answered by visiting our help page first. If the answer cannot be found, drop us a line.
Product information
sales@proactive-health.co.uk or chris@proactive-health.co.uk
If you have questions or comments about particular products, we'll acknowledge every message we receive and make an effort to reply promptly.
HELP
info@proactive-health.co.uk
If you have experienced some technical problem while using our website please visit our help section. If the answer can’t be found, submit your question via email to the information department.
Typographical error
info@proactive-health.co.uk
To let us know about typographical errors in our catalogue.
Feedback
info@proactive-health.co.uk
To send us feedback about our Website if you'd like a response from us.
Marketing
info@proactive-health.co.uk
If you have questions about advertising or marketing opportunities. Please do not attach files when sending us email. Instead, paste any text you would like to send us directly into your email message. This ensures that we will be able to read it. Please note that we can’t guarantee a response.
New product submissions
info@proactive-health.co.uk
If you have an interesting product you think would appeal to our customers, please send us as much information about the product as possible to this address. Upon receipt, our Product Evaluation Committee will review your information and contact you. Please make sure you include your phone, fax number and email address.
Links to other sites
We have provided the links page, offering the possibility to contact companies, associations or organisations who are in some way connected to the day to day activity of ProActive Health Limited. This facility can be useful should you require more information about the products on offer, services available or for general information covering the fitness industry.

Simply click the link to view the site. When you exit the chosen site, you will return directly to the ProActive Health Limited homepage. Should any of your questions remain unanswered please use our email service to relay your questions to our in-house professionals.